How to Deal with WiFi Issues on Your Laptop (Windows 11)
In this post, we’re tackling one of the most frustrating tech headaches out there: WiFi issues on Windows 11. If your laptop is acting up and refusing to get you on the web, you’ve come to the right place.
This guide is designed to work for pretty much any laptop running Windows 11. Whether you’ve got an ASUS, Acer, Lenovo, HP, Dell, or a dedicated gaming rig like a TUF, ROG, Nitro, Predator, LOQ, Legion, or OMEN, these steps should get you sorted.
I’ve broken the troubleshooting down into three tiers based on how bad the situation is. We’ll call them Category A, B, and C. The Problem Tiers:
Category A: The Disappearing Act
- The WiFi icon has completely vanished from your taskbar or settings.
Category B: The Non-Starter
- WiFi is there, but it’s not working at all.
- The laptop can’t find a single network nearby.
Category C: The Stubborn Connection
- You can see the network, but it fails to connect every time.
- You’re connected, but it says “No Internet,” even though your phone and other gear that connected with the same network are working fine.
To save you some time, here’s the best way to use this tutorial: If you’re in Category A: Start with the Category A steps, then move to B, and finally C if the problem is still being a pest.
If you’re in Category B: Skip straight to Category B, and move to C if it’s still not fixed. If you’re in Category C: You can jump straight to the Category C steps. Alright, let’s get stuck into it! Make sure you follow these steps carefully.
How to Fix a Missing WiFi Icon (Category A)
When we say the WiFi is “missing,” we mean the icon has completely ghosted you—it’s nowhere to be seen in your taskbar, like in the picture below. This usually happens right after you’ve made the jump from Windows 10 to Windows 11.
To get that icon back where it belongs, give these steps a burl:
First up, let’s make sure the icon isn’t just playing hide-and-seek. It might not be an error; it could just be that the shortcut is hidden. Click the pencil icon (Edit quick settings) at the bottom of your screen. Click “Add” and select “Wi-Fi” from the list to pin it back to your menu. (Check the image below to see what I mean).
Once you see it pop up, hit “Done.”
If that didn’t do the trick and the WiFi option isn’t even in the “Add” list, it’s time for Plan B:
1. Go to your taskbar, click the search icon, and type in “Internet Options.” Give that a click to open it.
2. A little pop-up menu will appear. Look for the “Advanced” tab at the top and head over there. Down the bottom, you’ll see a button that says “Restore advanced settings.” Go ahead and click that.
3. Hit “Apply,” then click “OK” to seal the deal.
Once you’ve done that, close any apps you don’t need (you can keep this browser window open, though!) and let’s move straight into Category B.
How to Fix WiFi Networks Not Showing Up (Category B)
If your WiFi icon is there but the laptop acts like there isn’t a single network in the world, give these steps a go:
1. Click on your taskbar search, type “Control Panel”, and open it up.
2. Head into “Network and Internet”.
3. Select “Network and Sharing Center”.
4. Over on the top-left, click the link that says “Change adapter settings”.
5. Find the icon labelled “Wi-Fi”. Right-click it and hit “Enable”. If it’s already enabled, try the old “off and on again” trick. Right-click, hit “Disable”, wait a few seconds, then right-click and “Enable” it again.
6. Close everything and restart your laptop.
If Category A and B still haven’t sorted you out, don’t throw your laptop out the window just yet—we’re moving on to the heavy lifting in Category C.
WiFi Won’t Connect or “No Internet”? (Category C)
This tier is for the stubborn problems. If you’ve tried the Windows troubleshooter and it spat out an error like “experiencing driver- or hardware-related problems,” then this is the fix for you. We’re going to tackle this from the software side by reinstalling your drivers.
Now, here’s the catch-22: You need to download a driver, but your WiFi isn’t working. No worries! You’ve got a few options to get around this:
- Borrow a mate’s laptop: Download the driver there and move it to your laptop using a USB stick or Bluetooth.
- Use your phone: Download the file on your smartphone and send it to your laptop via Bluetooth or a cable.
- USB Tethering: Plug your phone into your laptop via USB and use your phone’s data as a temporary “modem” to get the laptop online.
Now, let’s find the right driver. You need to head to the official website of whoever made your laptop. Don’t go to some dodgy third-party site! You can find what you need on Google by searching:
Driver [Laptop Brand] [Laptop Model Number]
For example, I’m using an ASUS Zenbook UX434FLC. So, I’d head to asus.com, hit the search icon, type in “UX434FLC”, and find the support page for that specific model.
Once you’re on the manufacturer’s product support page, look for a tab that says “Drivers & Tools” (or something similar).
Pick your OS: Make sure you select Windows 11 so you get the right software for your gear.
Find the WiFi Driver: You’ll usually find this under a “Networking” or “Wireless” category. Look for names like “WLAN” or “Wireless LAN.”
Grab the most recent version based on the release date. Sometimes you might need to click “See All Downloads” if the WLAN driver is buried under other networking stuff. Hit “Download” and you’re good to go.
Now, let’s get it installed:
1. Double-click the file you just grabbed. When the setup wizard pops up, just hit “Next.”
2. On the License Agreement page, tick “I accept the agreement” and click “Next.”
3. Tick “Install” and click “Next”.
4. On the “Information” page, click “Next”.
5. Once you’re ready, click “Install”.
6. The install should only take a few seconds. Once it’s done, the most important step is to restart your laptop. Choose “Restart the computer now” and click “Finish.”
After your laptop boots back up, try connecting to your WiFi. With any luck, you should be back online and sorted!
Still Having Trouble? (The Advanced Fix)
If all those steps doesn’t fix the WiFi issue, we need to try a “clean” install. This means deleting the old driver before we install the new one.
1. Type “Device Manager” into your search bar and open it.
2. Look for “Network adapters” and double-click it. Find your WiFi driver—it’ll usually have “WLAN,” “802.11,” or “Wireless AC” in the name. Right-click it and hit “Properties.”
3. Go to the “Driver” tab and click “Uninstall Device.”
4. Once that’s done, go back and follow the installation steps in Category C from step 1 again.
What If Nothing Works?
If you’ve tried everything and your WiFi is still cactus, you might be looking at the “Nuclear Option”: a full factory reset. This is a massive pain because it will wiping all your data and takes heaps of time, but it’s the final software step you can take.
If a factory reset doesn’t do the trick, then it’s likely a hardware gremlin. If you’re a bit tech-savvy, you could try opening up the laptop, popping out the WiFi module, and giving the gold connectors a gentle wipe with a pencil eraser (rubber) to clean off any grit. Or, you can simply swapping out the WiFi module with the new one. And hey, this step is doable without factory reset.
But if you’re not comfortable poking around inside, don’t risk it. Take it to a local repair shop or, if it’s still under warranty, give the manufacturer a buzz and lodge a claim. Hope this gets you back on the web! 🙂


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